Our program gives your organization access to a team of claims experts for advice or in-house workshops. These professionals save you valuable staff time and money by assisting you in areas ranging from counseling and audits to claims processing, protests of unwarranted claims and appeal hearing representation. In addition to claims oversight management, you also receive a tollfree hotline number to answer your questions about unemployment claims.

Our experts help you combat fraudulent claims by checking the validity of state charges. Your organization can realize significant savings by not having to pay erroneous claims, charges in excess of your liability or claims improperly entered into your account.

By contrast, states typically pay out millions of dollars annually for invalid claims as the numbers below illustrate. By joining First Nonprofit’s program, you are protected against unemployment claims overpayments by your state. According to the U.S. Department of Labor, Employment and Training Administration, 2004 benefits were overpaid by 10%.

Some unemployment programs provide claims processing. But that’s not enough to provide good claims administration and cost control. Our program includes not only claims processing but day-to-day assistance, counseling, onsite hearing representation and claims audits provided by professionals that are expert in unemployment isues and state agency procedures specific to your state.

Unlike competitive programs that use a single national vendor for claims administration, our members are served by leading providers who deliver local expertise and personalized service.